Shipping & Returns

Shipping

Each piece is made to order. Production typically takes 2–4 weeks, depending on complexity and revisions.

Once completed, your piece will be carefully packaged and shipped.

• U.S. shipping: 3–5 business days

• International shipping: 7–14 business days

• Tracking will be provided once your order ships

We take extra care to ensure your piece arrives safely and in perfect condition.


Returns

Because each piece is custom-made, all sales are final. However, your satisfaction matters. Before production, we’ll work with you through a preview and refinement process to make sure everything feels right.

If your piece arrives damaged, please contact us within 48 hours of delivery, and we’ll make it right.


Need help?

For any questions about your order, feel free to reach out。